Nintendo Support

The Nintendo Switch console won't recognise the microSD card, or I can't select the microSD card as a save destination even though it's inserted into the console

  • Is the microSD card properly inserted into the console?
    →Turn the console off, then try inserting the microSD card again. 

  • Is the microSD card slot dirty?
    →Wipe any dirt away with a soft cloth. Make sure to wipe the slot gently to avoid damaging it. 

  • Is the microSD card broken?
    →Please contact Nintendo Customer Service if you think that the microSD card may be broken.