Nintendo Support

How to Use the Internet Connection Test

Additional Information:

  • The Nintendo Switch console has a feature within System Settings which will allow you to test your active internet connection.

  • You can use this feature to help troubleshoot internet connectivity issues which may caused by the network environment. 

Complete These Steps:

  1. From the HOME Menu, select the System Settings icon.

  2. Scroll down through the System Settings menu and select "Internet".

  3. Select "Test Connection".

    • The test will begin immediately after selecting this option.

    • A message will appear stating if the test was successful, with the results listed below.

      • Connection Name

        The name you have given this internet connection, within the connection settings. If you have not named the connection, "-" will be displayed. 

      • SSID

        The SSID of the wireless network you are connecting to. 

      • Internet Connection

        The result of the internet connectivity test. If "Success" is displayed, it indicates the console was able to connect with Nintendo's services. 

      • Global IP Address

        The global IP address of the network you are using. 

      • NAT Type

        The results of a NAT test for the network you are connecting to. This will range from A (best for peer-to-peer communication) to F (unable to complete peer-to-peer communication). 

      • Download Speed

        The speed at which data was sent to you over the network you are connecting to. 

      • Upload Speed

        The speed at which data was sent from you over the network you are connecting to.

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