Nintendo Support

How to Manage Auto-Renewal Settings for Pokémon HOME Premium Plan Subscription

Important

  • Auto-renewal settings can only be managed through Nintendo eShop on Nintendo Switch if the Pokémon HOME Premium Plan was initially purchased through Nintendo eShop. If you purchased a subscription through Apple App Store or Google Play Store, your auto-renewal settings can only be adjusted through the in-app account settings on a mobile device or through your App Store or Google Play Store settings.

  • When you use a credit card to set up automatic renewal, we may receive updated information from your issuing bank or applicable payment service provider about the credit card. This means we may update the saved credit card's number and expiration date if it is replaced or it has expired. This helps ensure that your subscriptions automatically renew and your purchases complete successfully, even if your credit card information changes.

Nintendo Switch

  1. From the Nintendo Switch HOME Menu, open Nintendo eShop.

  2. Select the Nintendo Account that purchased the subscription.

  3. Select your user icon in the top-right corner of the screen.

  4. Select Your Subscriptions to view a list of in-game passes you are subscribed to.

  5. Select Turn Off Automatic Renewal next to Pokémon HOME Premium Plan to cancel automatic renewal.

    • If "Turn Off Automatic Renewal" is not available, then automatic renewal has not been set up or has already been cancelled for this service.

Mobile device

Do you have access to the Pokémon HOME application?

Yes

  1. Open the Pokémon HOME application.

  2. Tap the Menu icon at the bottom of the screen and select Options.

  3. Tap Account.

  4. Select Check Plan.

  5. Select Manage Plan Renewal.

No – iOS Device

You can change or cancel a subscription through the Settings menu of your iOS device. These steps may vary depending on your device and iOS version. For full steps on managing your iOS subscriptions, visit Apple's support.

  1. Open the Settings app on your device.

  2. Tap your name, then tap Subscriptions.

  3. Select the subscription for Pokémon HOME.

  4. Choose a different subscription option or tap Cancel Subscription to cancel your Pokémon HOME Premium Plan.

    • If you choose to cancel your subscription, you will still be able to use the Premium Plan for the time you've already paid.

No – Android Device

You can cancel your Pokémon HOME subscription through the Google Play Store on your mobile device. These steps may vary depending on your device and Android version. For full steps on managing your Google Play subscriptions, visit Google's support.

  1. Open the Google Play Store on your Android device.

  2. Confirm you are signed in to the correct Google Account.

  3. Tap the Menu icon and select Subscriptions.

  4. Select Pokémon HOME.

  5. Tap Cancel subscription.

  6. Follow the on-screen instructions.

    • If you choose to cancel your subscription, you will still be able to use the Premium Plan for the time you've already paid.

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