Nintendo Support

How to Download or Update the Nintendo Switch Online App

Important: In order to provide a better experience, improvements were implemented with an app update on 4/7/19 which increased the required iOS version (10.0 or later) and Android OS version (10.0 or later). If you are using a lower OS version, please consider updating to a newer OS or use the app on a compatible device.


  • An active Nintendo Switch Online membership is required to use the Nintendo Switch Online app features. 

  • The Nintendo Switch Online app service can be used by Nintendo Account holders who are age 13 and older. 

  • The Nintendo Switch Online app is compatible with smart devices which use the iOS and Android operating systems. 

Complete these steps

  1. From your smart device, visit either the App Store (iOS) or the Google Play Store (Android) and search for "Nintendo Switch Online."

  2. Select the Nintendo Switch Online app, and then select the appropriate option to download/install/update the application. 

  3. Once downloaded, select the Nintendo Switch Online app to open it, and then sign in with your Nintendo Account.

Update history

Ver. 1.9.0 (Released September 7, 2020)

  • Supported OS versions changed. Android 11 and iOS 14 are now supported. 

Ver. 1.5.0 (Released April 7, 2019)

  • Various performance and usability improvements implemented, including changing the button display position. 

  • Bug fixes implemented. 

  • Supported OS versions changed. To use this app, iOS ver 10.0 (or later) or Android ver 5.5 (or later) is now required. 

Ver. 1.4.0 (Released September 9, 2018)

  • Added voice chat support for additional software.

    • A list of software that supports voice chat can be found within the app by selecting Voice Chat from the Main Menu, and then selecting Supported Software

  • Other enhancements have been made to improve performance and usability. 

Ver. 1.1.0 (Released September 12, 2017)

  • Voice chat will now continue when other apps are opened.* 

  • Voice chat will now continue during sleep mode.** 

  • Improved support for Bluetooth devices. (For Android devices only.) 

* This excludes apps with audio output or apps that use the microphone.

** If the power-saving feature is activated on devices using Android 6.0 or later, voice chat may be interrupted after the device has entered sleep mode. To use voice chat during sleep mode, go to Other Settings then Power Saving Settings in the app and deactivate battery optimization on the Android device. For more details, please refer to the official website for your smart device.

Still need assistance?

Chat to our Customer Service Team