Nintendo Support

How to Connect the Wii U to a Home Network

What to do

  1. From the Wii U Menu, select "System Settings."

  2. Using the Left Stick, select the "Internet" icon and press the A Button.

  3. Select "Connect to the Internet."

  4. The Wii U will search for available Wi-Fi networks in your area.

  5. Once the search completes, use the Right Stick to scroll up and down through the list of networks and select the name of your Wi-Fi network.

  6. If prompted, use the on-screen keyboard to enter your Wi-Fi network's security key (wireless password) and select "OK" when finished.

    • If you receive an error message stating "The security key you entered is incorrect," the security key you entered was not a valid security key.

    • If you do not know your Wi-Fi network's security key, look for a sticker on your router.

    • Many routers provided by Internet Service Providers have a sticker on the bottom or side, listing the default wireless password.

    • Look for the wireless password within your router settings. For more information on how to access this information please refer to the product manual for your router, the router manufacturer’s website or to contact the router manufacturer directly. Alternatively, if your router was supplied by your Internet Service Provider you may need to contact them for details on how to obtain this information

  7. The Wii U will now perform a connection test.

    • If the connect test fails, select "OK" to receive an error code and detailed information on why the connection test failed.

    • Click here for further assistance troubleshooting your Internet connection.

  8. If the connection test is successful, select "OK" to continue.

  9. When asked if you would like to make this your default connection, select "Set" if you wish this to be your default connection or "No" if you do not.

  10. The Wii U will now ask you to perform an update, select "Update" to perform the system update, or select "Cancel" to skip this process.

    • Important: Please do not power off your Wii U Console during the System Update.

    • We recommend performing the system update as this will ensure you have access to recently released applications and services.

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