Nintendo Support

How to Check and Update a Router's MAC Address Filter Settings


Information on finding and updating a router's MAC address filtering settings.


  • If MAC filtering is enabled on a wireless router, any wireless devices connected to that router will be unable to connect until their MAC address is entered into the MAC filter settings.

  • For troubleshooting purposes, you do not need to enable MAC filtering if this is already disabled. If you wish to use this feature on your network, we recommend you contact the router manufacturer for assistance in setting this up.

What to do:

  1. Log in to your router settings.

  2. Search through your router's settings until you locate the tab or setting "MAC Filtering".

    • This is most often found within a router's "Wireless" or "Wireless Security" options.

    • Depending on your router, MAC filtering may also may be referred to as "MAC Address Control", Address Reservation", or "Wireless MAC Authentication".

  3. If MAC filtering is on or enabled, you will need to add your Nintendo device's MAC address to the list of allowed devices and save or apply this change. If you do not wish to have MAC filtering on for your network, simply turn it off or disable it.

    *While Nintendo provides this information for our consumer’s use, it is up to each consumer to determine what security needs they have for their own networks, and to decide how best to configure their network settings to meet those needs.

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