Nintendo Support

How to Adjust or Terminate Automatic Renewal Settings

In this article, you'll learn how to turn off automatic renewal and how to change the payment method for automatic renewal settings.

In-Game Subscriptions

  • Automatic renewal settings can only be managed through Nintendo eShop on Nintendo Switch if the in-game subscription was initially purchased through Nintendo eShop. If you purchased a subscription through a different service, your automatic renewal settings can only be adjusted through that service.

  • When you use a credit card to set up automatic renewal, we may receive updated information from your issuing bank or applicable payment service provider about the credit card. This means we may update the saved credit card's number and expiry date if it is replaced or has expired. This helps ensure that your subscriptions automatically renew, and your purchases complete successfully, even if your credit card information changes.

Applies to: Nintendo Switch eShop

  1. From the HOME Menu on your Nintendo Switch console, open Nintendo eShop.

  2. Select the Nintendo Account that was used to purchase the subscription.

  3. Select your user icon in the top-right corner of the screen.

  4. Select Pass Setting to view a list of in-game passes you are subscribed to.

  5. Select Terminate Automatic Renewal next to the in-game subscription to cancel automatic renewal and then select Terminate again

    • If "Terminate Automatic Renewal" is not available, then automatic renewal has not been set up or has already been cancelled for this service.

Applies to: Website

  1. Visit accounts.nintendo.com and sign into your Nintendo Account.

  2. Select “Online Services.”

  3. Select "Passes" to view a list of in-game passes you are subscribed to.

  4. Select "Terminate automatic renewal" next to the in-game subscription to cancel automatic renewal and then select Terminate again.

    • If "Terminate Automatic Renewal" is not available, then automatic renewal has not been set up or has already been cancelled for this service.

Subscriptions for smart phone applications

Please note we are not able to directly cancel the automatic renewal for subscriptions on smart phone applications. 

This is because it is managed via the relevant third-party digital store on your smart device.  For example, the iTunes & App Store for Apple (iOS) products, and Google Play for Android Devices.

Therefore, please visit the support site for Apple (iOS) products or Google Play for Android Devices on details regards how to complete this.

For Nintendo Switch Online please visit How to Adjust Nintendo Switch Online Auto-Renewal Settings