Nintendo Support

How to Adjust Nintendo Account Profile Settings (Country, E-mail, Etc.)

Step by step instructions on updating the information associated to your Nintendo Account.


  • Profile information on a child's Nintendo Account can be changed through the child's account or through the parent/guardian's Nintendo Account. 

Complete these steps

  1. Go to thea Nintendo Account website and sign in to your Nintendo Account.

    • You can also access your profile settings through the My Nintendo website by clicking your username in the upper-right corner, then My Nintendo Settings.


  2. Choose from the following sections:

Parental Controls**

This section displays the Nintendo Account(s) for your parent / guardian, and any restrictions they have set. There are no additional actions that you can take.

Family Group

  • View the current members and roles in your family group.

  • Leave the family group*.

  • Parent/guardian Nintendo Accounts can click a supervised account to adjust the following settings:

    • User info: View or change the supervised account's Nickname, Mii, Gender, or Time Zone. (Note: A Nintendo Network ID can only be linked or unlinked by signing in to the supervised Nintendo Account.)

    • Sign-in and security settings: View or change the child's Sign-in ID or Password, and view their Sign-in history for the past 30 days.

    • Set Nintendo eShop restrictions.

    • Other settings: Enable or disable the Friend suggestions feature, manage Nintendo Account information that can be shared with third parties, or delete the child's Nintendo Account.

  • An admin Nintendo Account can perform the following functions:

    • Add a new member to the group

    • Re-assign the role of the family group admin

    • Remove a family group member

    • Set a parent / guardian Nintendo Account

    • Set a supervised account


Shop menu

  • View your current Nintendo Account balance.

  • Review and/or delete stored credit card and PayPal information.

  • The following will also appear if you have linked an NNID to your Nintendo Account:

    • Just for You offers: View the current Just For You discount offers you qualify for through My Nintendo rewards or special promotions.

  • Information About Account Activity: View information about how to review transactions made through your Nintendo Account and/or NNID linked to your account. (Note that the transactions themselves do not appear here.

Check in

  • Display a QR code specific to your Nintendo Account, which can be used to check in at select Nintendo events and locations.

  • Checking in gives you access to exclusive My Nintendo member benefits that may be available.

*This option is not available in a supervised Nintendo Account.

**This option is only available in a supervised Nintendo Account.

Still need assistance?

Chat to our Customer Service Team