This article is about general troubleshooting for account and matchmaking issues with Fortnite (Nintendo Switch).
Display name has changed, unable to use voice or text chat, unable to purchase V-Bucks in-game
It's possible that you are using a Cabined Account, which has certain restrictions on display names, communications, and in-game purchases. These restrictions can be lifted through a parental consent process.
For more information, please visit Epic Player Support's FAQ for this topic.
Error Message: "That wasn’t supposed to happen - trouble talking to the match maker".
“Access Denied” page on accounts.nintendo.com when confirming the sharing of data.
This can occur when a link in the confirmation e-mail contains special characters.
Please copy the full confirmation URL and paste it into your browser instead of clicking the link.
Situation Not Resolved:
If the information above did not resolve the issue, please visit Epic Game's support site here for additional assistance.