Nintendo Support

Error Message: The Software Was Closed Because An Error Occurred

The information in this article can help you when:

  • An error message is received while starting a game or during gameplay on Nintendo Switch.

  • The message is displayed The software was closed because an error occurred, along with a ! mark at the top of the screen.

What to Do:

Try the following steps. After each step, verify if the issue is resolved by starting the software and returning to the part of the game where the error was displayed:

Is the issue still occurring?

  • Yes:

  • No:

    • You’re all set! For information about Nintendo’s products, be sure to check out the official Nintendo website for all the latest news.

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