Nintendo Support

Error Codes: 2124-4007, 2124-4508


  • You're unable to connect to an online service and you receive the error code 2124-4007 or 2124-4508.

  • You receive the error message "The use of online services on this console is currently restricted by Nintendo."

What to do:

  • This error code indicates that the Nintendo Switch console you are using has been permanently banned from connecting to the internet due to a breach of the user agreements.

  • A breach of user agreements may include, but is not limited to, activities such as: