Nintendo Support

Error Codes: 2002-4000 to 2002-4263


  • An error code is received while using Nintendo Switch.

  • The relevant error codes are 2002-4000 to 2002-4263.

What to Do:

  1. Ensure that the console has the latest system update.

  2. Check for corrupt data for the most recent software that was used.

  3. If the error persists and a microSD card is being used, format the microSD card.

    • Important: If screenshots are stored on the microSD card, be sure to first back up the information on a computer.

  4. If the issue continues, try using a different microSD card.

  5. If the error is not resolved, power off the console and remove the microSD card. Then try using the console as normal.

Situation Not Resolved:

If the error persists, the Nintendo Switch console may need to be inspected. Please contact us for further assistance.