Nintendo Support

Error Code: 9001-2470

The information in this article can help you when you are unable to complete a purchase using a credit card in the Nintendo eShop and you receive error code 9001-2470.

Note: This error code may indicate an issue with the credit card being used.

Possible Solutions:
  • Restart the Nintendo eShop, and try again later.

  • Try using a different credit or debit card.

  • As an alternative, you can add funds using Nintendo eShop prepaid cards, or use PayPal.

Situation Not Resolved:

If the error code persists when using a particular credit card, please contact your bank or the credit card issuer for further assistance.

If you are still having issues after contacting your bank or credit card issuer, please contact Nintendo Customer Service.

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