Nintendo Support

Error Code: 9001-0000

The information in this article can help you when:

Error code 9001-0000 is received while attempting to purchase a game or Nintendo Switch Online family membership from the official Nintendo website.

What to do:
  1. Visit Nintendo's Network Support page and check for any posted service maintenance or outages.

  2. Once the related maintenance has ended, try to purchase the game or membership again.

    • If there is no maintenance or outage posted, attempt to make the purchase at a later time.

Still need assistance?

Chat to our Customer Service Team