Nintendo Support

Error Code: 2813-0998

The information in this article can help you when error code 2813-0998 is displayed when attempting to access the Nintendo eShop on Nintendo Switch.

Note: This error code generally indicates that the country/region setting for your Nintendo Account does not currently have an available Nintendo eShop.

Complete these steps

  1. Log into your Nintendo Account on, and ensure that the country setting is correct.

  2. Once the country setting has been updated on your Nintendo Account to a country where the Nintendo eShop is available, power off your console and then power it back on.

  3. After powering the system back on, you should be able to access the Nintendo Switch eShop from the HOME Menu. You may need to re-enter your Nintendo Account login.

Situation not resolved

If the error persists, please contact us for support.