You are unable to connect to the Nintendo eShop and you receive error code 2813-0002.
This error indicates that there is likely a temporary service outage related to Nintendo eShop on Nintendo Switch.
What to Do:
Visit https://www.nintendo.co.jp/netinfo/en_AU/index.html and check for any posted service maintenance or outages.
Once the Nintendo eShop maintenance has ended, try to connect to the Nintendo eShop again.
Situation Not Resolved:
If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.