Nintendo Support

Error Code: 2164-0020

Description:

When starting software, you receive the error code 2164-0020.

Complete These Steps:

  1. From the HOME Menu, highlight the software that is producing this error, and press the + or - Button to open the software options. 

  2. Select "Data Management" and then "Delete Software." 

  3. Select "Delete" to confirm. 

  4. Remove and then re-insert the game card, and start the software.

    • After starting the software, you will be prompted to re-download any software updates. 

Situation Not Resolved:

If the issue persists, please contact our Customer Support.