Nintendo Support

Error Code: 2160-0103


You are unable to join an online match and you receive the error code 2160-0103.

Possible Solutions:

  • Restart the Nintendo Switch console.

    Hold the POWER Button down for three seconds, and then select "Power Options" followed by "Restart."

  • Manually enter an alternate DNS.

    If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.

  • Power cycle your home network.

    Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.

Situation Not Resolved:

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.