Nintendo Support

Error Code: 2016-0247

Description:

  • An error code is received when trying to download software to the microSD card on Nintendo Switch.

  • It is possible that the microSD card worked on the console before, but now an error code is displayed.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Power off the console and remove the microSD card.

  2. Verify that the microSD card is compatible with Nintendo Switch.

    • If the microSD card is not supported, replacing it with a supported type may resolve the problem.

  3. Reinsert the microSD card and perform a system update.

    • The system menu version may not necessarily change after this update.

  4. If the microSD card cannot be read on Nintendo Switch, try the following:

Important:

  • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer.

  • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.

  • Use a different microSD card.

  • Remove the microSD card and download directly to the system memory.

Situation Not Resolved:

If the error persists with multiple microSD cards, then the Nintendo Switch console may need to be inspected.

Please click here for further support from Customer Support.