Nintendo Support

Error Code: 2002-4741 - 2002-4760


  • You are unable to download software from the Nintendo eShop and an error code is displayed.

  • Error codes: 2002-4741 to 2002-4760.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system update.

  2. Check for corrupt data.

  3. Delete any problematic software and redownload it.

Error is still being displayed:

Is a microSD card inserted in the console?

  • Yes:
  • No:
    • Situation Not Resolved: If the error persists with multiple microSD cards or when downloading directly to the system memory, please contact Nintendo Customer Service.