Nintendo Support

Error Code: 2002-4683

Description:

  • You are unable to download software from the Nintendo eShop and an error code is displayed.

  • Error code: 2002-4683.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system update.

  2. Check for corrupt data.

  3. Delete any problematic software and redownload it.

If the error is still being displayed?

Is a microSD card inserted in the console?
  • No
    • Situation Not Resolved:

      If the error persists and a microSD card is not being used, then the Nintendo Switch console may need to be inspected. For further support please contact Customer Service.

  • Yes
    • Power off the Nintendo Switch console and remove the microSD card.

    • Power on the console again and download the software directly to the system memory.

      Did the error occur again?
      • No

        • If the error is occurring only while using a microSD card, try the following:

        • Possible Solutions:

        • Important:

          • Once formatted, the information on the microSD card cannot be recovered. If screenshots are stored on the microSD card, be sure to first back up the information on a computer.

          • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased.

        • Use a different microSD card.

      • Yes

        • Situation Not Resolved:

          If the error persists even while downloading directly to the system memory, then the Nintendo Switch console may need to be inspected. For further support please contact Customer Service.