Nintendo Support

2813-6835

You are unable to redeem a Nintendo eShop card and you receive the error code 2813-6835.

Additional Information:

If you experience this error repeatedly, it is likely a temporary service outage is impacting the use of prepaid Nintendo eShop cards.

What to Do:

Wait awhile and try again later.

Situation Not Resolved:

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.

Still need assistance?

Chat to our Customer Service Team