Nintendo Support

2811-7503, 2811-7504

You are unable to access an online feature, such as the Nintendo eShop, on Nintendo Switch and receive the error code 2811-7503 or 2811-7504.

Additional Information:

  • This error code indicates an error occurred when connecting to the service, likely the result of a network outage. 

What to Do:

  1. Verify the Network Maintenance Information / Operational Status page. 

  2. Try connecting to the service later.

Still need assistance?

Chat to our Customer Service Team