Nintendo Support

2162-0101

  • You are unable to start a game and you receive the error code 2162-0101.

  • You receive the error message, "A software update is required. Please restart the software and perform a software update."

Additional Information:

  • This error indicates the software you are attempting to play must be updated.

  • This may occur if you have downloaded add-on content that requires a software update prior to use.

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