Nintendo Support


When using the Nintendo Switch console, the error code 2162-0002 appears.

Complete These Steps:

  1. Power the console off and then back on again. 

  2. Check to see if a system update is available that has not yet been installed on your Nintendo Switch console. 

  3. Play your system and see if the error code appears again.

    • If the error does not occur again, continue to use the system as normal. 

What to Do:

If the error code persists, please contact Nintendo Customer Service.