Nintendo Support

2160-0103

You are unable to join an online match and you receive the error code 2160-0103.

Possible Solutions:

  • Restart the Nintendo Switch console.

Hold the POWER Button down for three seconds, and then select "Power Options" followed by "Restart."

  • Manually enter an alternate DNS.

If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.

  • Power cycle your home network.

Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.

Situation Not Resolved:

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.

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