Nintendo Support

Error Code: 2137-7502


You are unable to connect to Nintendo eShop and you receive error code 2137-7502.

Additional Information:

This error indicates that there is likely a temporary service outage related to Nintendo eShop for Nintendo Switch.

What to Do:

  • Visit the Network Maintenance Information page and check for any posted service maintenance or outages.

  • Once the Nintendo eShop maintenance has ended, try to connect to Nintendo eShop again.

Situation Not Resolved:

If there is no maintenance or outage posted, and you have experienced this issue for an extended amount of time, contact us for support by clicking here.