2110-1000 - 2110-1999

You are unable to connect your Nintendo Switch console to a wired or wireless network and you receive an error code between 2110-1000 and 2110-1999.

Important: This article is for a general range of error codes. Prior to using the following steps, ensure you have searched the correct error code, and that there is no article specific to that error code.

Important: __Test your connection after any changes are made to the Nintendo Switch console or network environment to determine if the change resolves your issue.

Additional Information:

• Error codes in this range generally indicate an error occurred before the Nintendo Switch console attempted to connect to a wired or wireless router. 

• This may occur if the Internet settings were set up incorrectly, or if the Nintendo Switch console could not locate the wired or wireless router. 

Possible Solutions:

• Power cycle your gateway.

  Restarting your network device may resolve this issue. Ensure that it powers back on again prior to performing a connection test on the Nintendo Switch console. 

• Within your gateway's settings, place the Nintendo Switch console into a "DMZ."

  Setting up a DMZ will allow the Nintendo Switch system to communicate directly to the Internet and bypass the network firewall features of your gateway, which may be blocking some traffic necessary to connect with others.

  Important: While Nintendo provides this information for our consumers' use, it is up to each consumer to determine what security needs they have for their own networks, and to decide how best to configure their network settings to meet those needs.

  Important: If this does not resolve your issue and you continue to the next step, disable this setting on your router. A DMZ is not needed in combination with port forwarding. 

• Within your gateway's settings, forward ports to the Nintendo Switch console.

  If your network is blocking traffic needed for online communication, setting up port forwarding may resolve this. 

Situation Not Resolved:

If you are still unable to connect, this may indicate an issue related to the network environment or wireless gateway being used.

If you would like to continue troubleshooting potential issues related to the gateway, contact the device's manufacturer for assistance with performing the following steps:

• Updating the gateway's firmware 

• Resetting the gateway back to its factory default settings 

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.