Nintendo Support

2016-0247

An error code is received when trying to download software to the microSD card on Nintendo Switch.

It is possible that the microSD card worked on the console before, but now an error code is displayed.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Power off the console and remove the microSD card. 

  2. Verify that the microSD card is compatible with Nintendo Switch.

    • If the microSD card is not supported, replacing it with a supported type may resolve the problem.

      The following types of microSD cards are supported on Nintendo Switch: 

    • microSD (up to 2 GB) 

    • microSDHC (4 GB - 32 GB) 

    • microSDXC (64 GB and above)

      In order to use a microSDXC card on the Nintendo Switch console, a system update is required.

      In order to improve your gameplay experience, using a microSD card with a higher transfer speed is recommended.

      High-speed microSD card guidelines:

    • UHS-I (Ultra High Speed Phase I) compatible 

    • Transfer speed 60 - 95 MB/sec (the higher the transfer speed, the better gameplay experience on Nintendo Switch) 

  3. Reinsert the microSD card and perform a system update.

    • The system menu version may not necessarily change after this update. 

  4. If the microSD card cannot be read on Nintendo Switch, try the following:

    • Format the microSD card.

      • Once formatted, the information on the microSD card cannot be recovered. If screenshots or videos are stored on the microSD card, be sure to first back up the information on a computer. 

      • If downloadable software was saved to the microSD card, it can be redownloaded using the same Nintendo Account where it was purchased. 

    • Use a different microSD card. 

    • Remove the microSD card and download directly to the system memory. 

Situation Not Resolved:

If the error persists with multiple microSD cards, then the Nintendo Switch console will need to be repaired.

  • For testing purposes, be sure to include one or more of the problematic microSD cards that were being used with the console. 

If the error persists and a microSD card is not being used, then the Nintendo Switch console will need to be repaired.

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.

Still need assistance?

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