Nintendo Support


You are unable to download software from the Nintendo eShop and error code 2002-4683 is displayed.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system update

  2. Check for corrupt data

  3. Delete any problematic software and redownload it. 

Is the error still being displayed?


Continue using the console and monitor the situation.


Is a microSD Card inserted in the console?


  • Power off the Nintendo Switch console and remove the microSD card. 

  • Power on the console again and download the software directly to the system memory. 

If, after completing the above, the Error Code does not appear continue using the console and monitor the situation.


Situation Not Resolved

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.