Nintendo Support


Error code 2002-2085 is displayed on Nintendo Switch.

Additional Information:

If a microSD card is inserted on the console, the save location will default to the microSD card when downloading or redownloading software.

What to Do:

  1. Ensure your console has the latest system update.

    If the error is displayed while using a microSD card, be sure to perform a system update with the microSD card still inserted in the console. 

  2. If the error persists and a microSD card is being used, try the following:

    • Reseat the microSD card by removing and reinserting the microSD card.

      • While performing this task, verify that the microSD card you are using is a supported type. 

      • If the microSD card is not a supported type, replacing it may resolve the issue. 

    • Format the microSD card. 

    • Use a different microSD card. 

    • Remove the microSD card and download the software directly to the system memory.

Situation Not Resolved:

If the error persists with multiple supported microSD cards, or when downloading directly to the system memory, the Nintendo Switch console will need to be repaired. For testing purposes include one or two of the problematic cards with the repair.

If you would like further assistance with the Nintendo Switch console, please contact Nintendo Customer Service.