Wii U Support

    • What is Nintendo Network Premium?

      Nintendo Network Premium is a special reward program for Wii U Premium Pack owners. With Nintendo Network Premium, every time you purchase digital content from Nintendo eShop, you'll collect points. Eligible content includes full download software and add-on content from Nintendo and other publishers.

      When you have collected 500 points, you will be able to exchange collected points for activation codes, which can be used to add funds in Nintendo eShop.

      You will also collect points when downloading software or add-on content using download cards purchased at retail, or using download codes purchased online.

    • How many points will I collect for purchases from Nintendo eShop?

      You will collect points at a rate of 6 points for each AUD (5 points for each NZD) of the Nintendo eShop Price (inclusive of GST) of the respective download.

      *Actual number of points earned may be higher.

    • How can I see how many points I have collected?

      You can check your Nintendo Network Premium points balance on a website provided separately from Nintendo eShop. You will be able to log in to this website using your Nintendo Network ID and password. Here you will also be able to exchange points for activation codes.

    • What is an activation code?

      An activation code allows you to add funds to your Nintendo eShop account on Wii U or Nintendo 3DS or Nintendo 3DS XL system.

    • How many points must I exchange to receive an activation code?

      You can exchange 500 points for an activation code.

    • What is the value of an activation code?

      Activation codes can be used to add funds equivalent to AUD $7.00 / NZD $9.00 to a Nintendo Network ID on a Wii U console or to a Nintendo eShop account on a Nintendo 3DS or Nintendo 3DS XL system.

      Expiration Dates:
      The period for earning points will end on 31st December 2014.
      The period for redeeming points will end on 31st March 2015.
      All activation codes not redeemed by 30th June 2015 will be void.

    • Do I access my Nintendo Network Premium details and use the service through Nintendo eShop?

      No. There will be a separate Nintendo Network Premium website available that is separate from Nintendo eShop.