Nintendo Switch Support

  • Overview

    The Nintendo Switch Online app is available for iOS and Android devices.

    The app is currently compatible with the Splatoon™ 2 game, giving players the ability to access SplatNet 2, invite friends to online matches, and chat during the game. Both the app's functionality and online play are free until the Nintendo Switch Online service launches in 2018.

    With the app and the Splatoon 2 game, you can access SplatNet 2 to see your online play stats, check out upcoming game stages, and more.

    You can also invite friends who have the game to Private Battles, League Battles, Salmon Runs and Splatfest Battles via social media and other services. When players are invited to a game, they'll get an instant notification on their smart device.

    The app lets you chat with friends in your online lobby and then talk to your teammates to coordinate strategy once the game begins.

    An active Internet connection is required to download and use the application. As with most applications, data usage rate will vary by application feature. Your internet/mobile service provider may apply data charges based on how you connect the smart device to the Internet. The Nintendo Switch Online application can use mobile data or Wi-Fi network.

    • What is required to use the Nintendo Switch Online app?

      To use the Nintendo Switch Online app, you must have the following:

      • A Nintendo Switch and compatible game (either physical or digital).
         
      • An Android or iOS smart device.
         
      • A Nintendo Account linked to your Nintendo Switch console and smart device.

        Important: The Nintendo Switch Online app service can be used by Nintendo Account holders who are age 13 and older.
         

      An active Internet connection is required to download and use the application. As with most applications, data usage rate will vary by application feature. Your internet/mobile service provider may apply data charges based on how you connect the smart device to the Internet. The Nintendo Switch Online application can use mobile data or Wi-Fi network.

    • How much does this service cost?

      Both the app's functionality and online play are free until the Nintendo Switch Online service launches in 2018. After the free-trial period, most games and the Nintendo Switch Online app will require a paid online service subscription from Nintendo. For further information regarding Nintendo Switch Online Services please click here

    • Where is this service available?

      The free-trial period, the paid service, and online play (for applicable modes in compatible games) will be available for customers in Australia and New Zealand.

    • How do I get the Nintendo Switch Online app?

      The Nintendo Switch Online app can be downloaded to your smart device from the App Store (iOS) or the Google Play Store (Android).

    • Which smart devices are supported?

      iOS:

      • Devices using iOS 9.0 or later are supported.
         

      Android:

      • Devices using Android 4.4 or later are supported.
         

      Important: While the Nintendo Switch Online app supports the above operating systems, it does not guarantee compatibility with all devices that use these OS versions.

    • What games are supported?

      Currently, the Nintendo Switch Online app is compatible with the Splatoon 2 game.

    • Do I need to use the Nintendo Switch Online app to play Splatoon 2 online?

      The Nintendo Switch Online app provides additional features, such as voice chat and the ability to send user invites over social media, but it is not required to play Splatoon 2 online.

  • How do I set Parental Control restrictions?

    The service can be used by Nintendo Account holders who are age 13 and older. Because the app runs on your smart device, it cannot be controlled by the parental controls offered in Nintendo's ecosystem. To set restrictions for use of the Nintendo Switch Online app, please refer to your smart device settings.

  • How to Invite Friends and Voice Chat Using the Nintendo Switch Online App

    With the Nintendo Switch Online app you can also invite friends who have the game to Private Battles, League Battles, Salmon Runs and Splatfest Battles via social media and other services. When players are invited to a game, they'll get an instant notification on their smart device.

    Important:

    • The app is currently compatible with the Splatoon 2 game.
       
    • All players wishing to use voice chat must download the Nintendo Switch Online app to a smart device and sign in using the same Nintendo Account they are using to play Splatoon 2.
       

    To get started, do you want to create a room or join another player's room?
     

    Create a Room
     

    Complete These Steps:

    From Splatoon 2:

    1. Press the X Button to open the Menu, and then select "Lobby."
      • Select "Grizzo" instead of "Lobby" if you are joining a Salmon Run.
         


     

    1. Scroll down and select "Online Lounge."
       


     

    1. Select "Create Room," and use the drop down menu to select the game mode
      • Private Match
         
      • League Battle (pair)
         
      • League Battle (team)

        Important:  Only Salmon Run can only be selected when the Online Lounge is created from Grizzco.
         
    2. Select "Allow Nintendo Switch friends to join the room with a password" if you would like users without the Online app to join.
       
    3. Select OK to create the room.
       
    4. Select "Send Notification to My Smart Device."
       
    5. Return to your smart device and complete the following steps.
       

    On your smart device:

    1. Select the notification you've received, or open the Nintendo Switch Online app and selectthe room you've created.
       
    2. Select from the following invitation methods and follow the onscreen steps to send the invite(s):
       
      • Social Network Friend.
        • Send a URL using messaging applications or social media platforms which other players can open on their smart device to join your lounge.
           
      • Nintendo Switch Friend.
        • Send a notification to the smart device of players from your Nintendo Switch friend list that use the Nintendo Switch Online app.
           
      • User You Played With.
        • Send a notification to the smart device of players you recently played with that use the Nintendo Switch Online app.
           
    3. Once the other users have accepted your invite and joined the Online Lounge in Splatoon 2, you will be able to voice chat with the users.
       

    Join a Room
     

    Complete These Steps:

    From your smart device:

    1. Select the notification you received, or open the Nintendo Switch Online app and select "Invitation List," and then select the room you'd like to join.
      • If you were invited via Social Network, open the URL that was sent to you by your friend.
         
    2. Return to Splatoon 2 and complete the following steps.
       

    From Splatoon 2:

    1. Press the X Button to open the Menu, and then select "Lobby."
      • Select "Grizzo" instead of "Lobby" if you would like to join a Salmon Run Online Lounge during the designated Salmon Run times.
         


     

    1. Scroll down and select "Online Lounge."
       


     

    1. Select the room you were invited to join.
       
  • Version 1 and later

    Improvements Included in Version 1.1.0 Released on 13/09/2017
     

    • Voice chat will now continue when other apps are opened.
      • This excludes apps with audio output or apps that use the microphone.
         
    • Voice chat will now continue during sleep mode.
      • If the power-saving feature is activated on devices using Android 6.0 or later, voice chat may be interrupted after the device has entered sleep mode. To use voice chat during sleep mode, go to Other Settings ⇒ Power Saving Settings in the app and deactivate battery optimization on the Android device. For more details, please refer to the official website for your smart device.
         
    • Improved support for Bluetooth devices. (For Android devices only.)