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Important notifications

Changes to payment methods using credit cards on Wii U consoles and Nintendo 3DS

Changes to payment methods using credit cards on Wii U consoles and Nintendo 3DS

As of 3rd September 2019, credit cards cannot be used to add...

End of the YouTube Application on Nintendo 3DS

End of the YouTube Application on Nintendo 3DS

As of 3rd September 2019, at 10:00 AEST, the YouTube application...

Reminder: Wii Shop Closes Thursday, 31 January, 2019 at 17:00 AEDT

Reminder: Wii Shop Closes Thursday, 31 January, 2019 at 17:00 AEDT

As previously announced , the Wii Shop Channel will close on 31...

Using a Poké Ball Plus

Using a Poké Ball Plus

See Nintendo Switch Support for more information on the Poké...

Pokémon Disappears While Transferring from Pokémon GO to Pokémon: Let’s Go

Pokémon Disappears While Transferring from Pokémon GO to Pokémon: Let’s Go

While transferring Pokémon from the smart device app Pokémon GO...

Game Doesn’t Recognize the Nintendo Switch Online Membership

Game Doesn’t Recognize the Nintendo Switch Online Membership

You have an active Nintendo Switch Online membership,...

Nintendo Switch System Update Notice

Nintendo Switch System Update Notice

After installing the system update planned for 19 September 2018...

Nintendo Switch eShop Maintenance Notice (for September 19th)

Nintendo Switch eShop Maintenance Notice (for September 19th)

Nintendo Switch system update version 6.0.0 has been scheduled for...

Xenoblade Chronicles 2 Version 1.5.2 Bug

Xenoblade Chronicles 2 Version 1.5.2 Bug

We have received reports of a bug in the Xenoblade Chronicles 2...

Miitomo end of service announcement

Miitomo end of service announcement

On May 9, 2018, Nintendo discontinued service for its Miitomo...

Important information about the closure of the Wii Shop Channel

Important information about the closure of the Wii Shop Channel

In 2019, we will close the Wii Shop Channel used on Wii and Wii U...

Changes to Super Smash Bros. After Miiverse Service Ends

Changes to Super Smash Bros. After Miiverse Service Ends

Applies to: Wii U Premium, Wii U Basic, New Nintendo 3DS, New...

PayPal is now available as a payment option for digital content

PayPal is now available as a payment option for digital content

Customers in Australia and new Zealand can now use their...

Miiverse Service Discontinuation

Miiverse Service Discontinuation

The Miiverse service will end on November 8th, 2017 at 5:00 pm...

Reminder regarding the Nintendo DSi Shop closure

Reminder regarding the Nintendo DSi Shop closure

As previously announced, the Nintendo DSi Shop, which has been...

Nintendo DSi Shop Closure

Nintendo DSi Shop Closure

Now that customers have shifted to the Nintendo 3DS family of...

Devils Third for Wii U - Online Services Discontinuation

Devils Third for Wii U - Online Services Discontinuation

Important information on the discontinuation of Devil’s Third...

Wii U Multiplayer Games Issues

Wii U Multiplayer Games Issues

We have had reports that some consumers using specific Technicolor...

Nintendo Wi-Fi Termination

Nintendo Wi-Fi Termination

As of May 20th, 2014, the Nintendo Wi-Fi Connection service has...