Support

Repairs and Support:

5 August 2020

Notice: In accordance with Victorian Government’s Stage 4 restrictions now in place in the Melbourne metropolitan area, our Repair and Service Centre in Scoresby, Victoria, Australia is closed until further notice. We apologise for the inconvenience and appreciate your understanding. Click here for more information.

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Important notifications

The Repair and Service Centre in Scoresby, Victoria, Australia is closed until further notice

The Repair and Service Centre in Scoresby, Victoria, Australia is closed until further notice

Service and Spare Parts CentreNotice: In accordance with...

NINTENDO NETWORK ID SIGN-IN DISCONTINUATION TO NINTENDO ACCOUNT – JUNE 2020 UPDATE

NINTENDO NETWORK ID SIGN-IN DISCONTINUATION TO NINTENDO ACCOUNT – JUNE 2020 UPDATE

We would like to provide an update on the recent incidents of...

Important Notice

Important Notice

We would like to provide an update on the recent incidents of...

Nintendo Account Security and 2-Step Verification

Nintendo Account Security and 2-Step Verification

To help prevent unauthorized access of your Nintendo Account by a...

Changes to payment methods using credit cards on Wii U consoles and Nintendo 3DS

Changes to payment methods using credit cards on Wii U consoles and Nintendo 3DS

As of 3rd September 2019, credit cards cannot be used to add...

End of the YouTube Application on Nintendo 3DS

End of the YouTube Application on Nintendo 3DS

As of 3rd September 2019, at 10:00 AEST, the YouTube application...

Reminder: Wii Shop Closes Thursday, 31 January, 2019 at 17:00 AEDT

Reminder: Wii Shop Closes Thursday, 31 January, 2019 at 17:00 AEDT

As previously announced , the Wii Shop Channel will close on 31...

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See Nintendo Switch Support for more information on the Poké...

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You have an active Nintendo Switch Online membership,...

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After installing the system update planned for 19 September 2018...

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Nintendo Switch eShop Maintenance Notice (for September 19th)

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We have received reports of a bug in the Xenoblade Chronicles 2...

Miitomo end of service announcement

Miitomo end of service announcement

On May 9, 2018, Nintendo discontinued service for its Miitomo...

Important information about the closure of the Wii Shop Channel

Important information about the closure of the Wii Shop Channel

In 2019, we will close the Wii Shop Channel used on Wii and Wii U...

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Changes to Super Smash Bros. After Miiverse Service Ends

Applies to: Wii U Premium, Wii U Basic, New Nintendo 3DS, New...

PayPal is now available as a payment option for digital content

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Customers in Australia and new Zealand can now use their...

Miiverse Service Discontinuation

Miiverse Service Discontinuation

The Miiverse service will end on November 8th, 2017 at 5:00 pm...

Reminder regarding the Nintendo DSi Shop closure

Reminder regarding the Nintendo DSi Shop closure

As previously announced, the Nintendo DSi Shop, which has been...

Nintendo DSi Shop Closure

Nintendo DSi Shop Closure

Now that customers have shifted to the Nintendo 3DS family of...

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Devils Third for Wii U - Online Services Discontinuation

Important information on the discontinuation of Devil’s Third...

Wii U Multiplayer Games Issues

Wii U Multiplayer Games Issues

We have had reports that some consumers using specific Technicolor...

Nintendo Wi-Fi Termination

Nintendo Wi-Fi Termination

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