Contact Us

Head Office Address
804 Stud Road
SCORESBY VIC 3179

Mailing Address
PO BOX 804
FERNTREE GULLY VIC 3156

Nintendo Customer Service
(03) 9730 9822 MONDAY TO FRIDAY 9:00AM TO 5:00PM (EST)

SERVICE CENTRE AND SPARE PARTS
Original Nintendo Parts & Accessories can be purchased by contacting Nintendo Customer Service, or alternatively, visiting our parts & service centre, between the operating hours of 09:30am till 2:30pm, Monday to Friday.

Nintendo Helpline 190 224 1001
A recorded information service available 24 hours per day. Recorded gameplay information covering a range of games for Nintendo systems. Troubleshooting and set-up information also available.

Informatel online call rate at $1.98 per minute including GST (calls from mobile and public phones attract a higher rate)

 
Helpline Nintendo 190 224 1001
A recorded information service available 24 hours per day.
Features recorded gameplay information covering a range of games for Nintendo systems as well as set-up/troubleshooting information.

*Informatel call rate $1.98 per/min (higher from mobile/pay phones).