Support

Nintendo constantly aims to improve its services and the functionality of its consoles in order to provide customers with the best possible user experience. As a part of these efforts, we are making Nintendo 3DS system software updates available through the internet, and also by pre-installing them on selected Nintendo 3DS Game Cards.

IMPORTANT: Your Nintendo 3DS system and compatible software are not designed to be used with any hardware or software which have been technically modified in an unauthorised way, or with other unauthorised devices. If a Nintendo 3DS system or software title is updated, any unauthorised technical modification of the hardware or software of the system, or the use of any unauthorised device in connection with your Nintendo 3DS system, may render your Nintendo 3DS system permanently unplayable. Any content deriving from the unauthorised technical modification of the hardware or software of your Nintendo 3DS system may be removed.

System updates will be downloaded automatically when a wireless internet connection is available if you have a recent version of the Nintendo 3DS system software installed. When the download is complete, a message will appear on the HOME Menu detailing the steps to take in order to start installing the system update.

System updates can also be performed manually when a wireless internet connection is available by opening System Settings from the HOME Menu, selecting OTHER SETTINGS and then SYSTEM UPDATE.

Changes in system software version 5.1.0-11(10,9, 8, 7, 6, 5, 4, 3, 2, 1, 0)E

• Fix for possible problems when launching certain applications after a system update

  Fixed an issue that prevented some users from launching the System Settings, Nintendo eShop or Game Notes after an error message was displayed during the system update process.

Changes in system software version 5.0.0-11E

• Nintendo eShop

  It is now possible to perform Sleep Mode downloads of purchased titles even while Nintendo eShop is running. Further adjustments have been made to enhance the user's experience.

• Support for Save Data Transfer Tool

  Click here for an overview of the Save Data Transfer Tool. The Sava Data Transfer Tool will be available for download from Nintendo eShop.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.5.0-10(9, 8, 7, 6, 5, 4, 3, 2, 1, 0)E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.4.0-10(9, 8, 7, 6, 5, 4, 3, 2, 1, 0)E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.3.0-10(9, 8, 7, 6, 5, 4, 3, 2, 1, 0)E

• Nintendo eShop

  Further improvements to overall stability and other minor adjustments have been made to enhance the user's experience.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.2.0-9(8, 7, 6, 5, 4, 3, 2, 1, 0)E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.1.0-8(7, 6, 5, 4, 3, 2, 1, 0)E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 4.0.0-7E

• Usability improvements to Nintendo eShop

  Improvements have been made to the main menu and other areas of Nintendo eShop.

• New HOME Menu feature

  Addition of a feature to create folders. Up to 60 folders can be created on the HOME Menu for better organisation of your software icons.

• Nintendo Zone

  Nintendo Zone (subject to availability in your country) is now accessible free of charge through thousands of supported public Wi-Fi access points across Europe. The Nintendo Zone viewer appears on the HOME Menu when you are in range of a supported Wi-Fi access point for the first time.

• Support for update data

  Addition of the possibility to download update data for software that you own. For example, Mario Kart 7 update data will be available in mid May to resolve shortcut exploits in online multiplayer races.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 3.0.0-6E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 3.0.0-5(4, 3, 2, 1, 0)E

• New features for Nintendo 3DS Camera

  Addition of 3D video recording and playback functionality

• New content for StreetPass Mii Plaza

  Addition of a sequel to StreetPass Quest, new panels for Puzzle Swap, and other new features.

• New features and usability improvements for Nintendo eShop

  Addition of several new features, such as support for performing downloads while the system is in Sleep Mode and the ability to save credit card information

• New feature for the friend list

  For supported titles, users will be able to join the games of friends who are playing online directly from the friend list. (New only for users updating from system version 2.1.0-4E or lower)

• System Transfer between two Nintendo 3DS systems

  Addition of System Transfer function to perform transfers between two Nintendo 3DS systems. Note that all existing data will be transferred from the old system and existing data on the new system will be overwritten.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 2.2.0-(4, 3, 2, 1, 0)E

• New feature for the friend list

  For supported titles, users will be able to join the games of friends who are playing online directly from the friend list.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 2.1.0-4E

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 2.1.0-(3, 2, 1, 0)E

• Fix for possible gameplay disruption in Ridge Racer 3D

  An issue that could cause the screen to freeze under certain circumstances when using Ridge Racer 3D on a Nintendo 3DS system with system software version 2.0.0-2E installed has been fixed.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Changes in system software version 2.0.0-2E

• Addition of Nintendo eShop

  Nintendo eShop (subject to availability in your country) offers a variety of free and purchasable software which can be downloaded directly to the Nintendo 3DS system. You can also view videos, screenshots and background information for Nintendo 3DS software, including those purchasable at retail locations.

• Addition of Internet Browser

  The internet browser allows comfortable web browsing using the stylus, and is available in the upper right corner of the HOME Menu.

• Enhanced SpotPass feature

  SpotPass content can be received automatically and free of charge from thousands of supported public Wi-Fi access points across Europe. Additionally, it is now possible to receive future system updates automatically.

• System Transfer from a Nintendo DSi or Nintendo DSi XL system

  Nintendo DSi and Nintendo DSi XL owners will now be able to transfer settings, previously purchased Nintendo DSiWare and other data to (but not from) a Nintendo 3DS system they own. Please note that software save data and Nintendo DSi Points cannot be transferred. In addition, certain Nintendo DSiWare (e.g. pre-installed Nintendo DSiWare) cannot be transferred. Some data will be deleted with the transfer. Please download the Nintendo 3DS Transfer Tool from the Nintendo DSi Shop and check the instruction manual before performing a system transfer.

• System stability improvements and other adjustments

  Further improvements to overall system stability and other minor adjustments have been made to enhance the user's experience.

Please note that the 3D video that was offered for a limited time only and included in system 1.1.0-1E will be removed from your Nintendo 3DS system with this system update.

Changes in system software version 1.1.0-(1, 0)E

• 3D video

  As a special gift, we have included a 3D video for you to enjoy.

• System stability improvements

  Improvements to overall system stability, enhancing the user experience.

• SpotPass upgrade

  Expanded functionality for receiving notifications and other data.

• Enhanced network connection functionality

Improvements to allow communication with some wireless internet access points that were previously unavailable.