Nintendo 3DS Systems Support

    • System transfer information for New Nintendo 3DS and New Nintendo 3DS XL systems

      Click here for system transfer information for New Nintendo 3DS and New Nintendo 3DS XL systems.

    • Important notice regarding the system transfer

      3DS system transfer

      If your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL has the latest system update installed, you will have the ability to perform a complete system transfer, including downloaded software, from one Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL to another.

      You can see which version of the system software you have by accessing the System Settingsand looking on the bottom right of the top screen.

      Please note: If your Nintendo 3DS does not have system software version 3.0.0-5E or later please Click Here for instructions on how to perform a System Update.

      The number of transfers is limited to a total of five for each Nintendo eShop account.

      The number of transfers left will be displayed on both systems when carrying out the transfer and when selecting which systems to transfer with. The number of transfers you have left will be reset to 5 if you delete your Account Activity in Nintendo eShop.

      Once the transfer process has completed, all data on the original system is deleted. After performing the transfer, any data on the SD Card of the original system can only be used on the new system, and will not be recognized by the original system.

      3DS System Transfer diagram

      During the transfer, data that is saved on the target unit's system memory is deleted entirely, and is replaced by the source system's data. If there are photographs or audio data saved to the target system's memory, please copy these to an SD Card prior to performing the system transfer.

      In addition once the transfer is complete the source system will be reformatted, deleting all download software and saved data.

      Please note it is not possible to transfer selected data or software – only a full system transfer may be performed.

      Once a transfer has been made, a period of a week must pass before the systems may participate in another transfer.

      It is not possible to transfer data between systems whose country or region settings differ.

    • Important notice regarding downloadable software

      After the transfer, downloaded software or save data which was stored on the SD Card of the target system can no longer be used. This means that any content you have already downloaded to your new system will be overwritten when you transfer data from your old system. However, as the Nintendo eShop accounts are integrated into one during the transfer, software can be re-downloaded from Nintendo eShop.

      If the same downloadable titles are on both systems, the save data of the target system will be overwritten with the data from the source system.

    • Important notice regarding Nintendo eShop accounts

      Should the sum of the Nintendo eShop account balances of the source and target systems total more than $100.00 it will not be possible to perform the system transfer.

    • Will a System Transfer be completed if my Nintendo 3DS is faulty and is exchanged?

      Nintendo will not be liable for the loss of any saved data or user generated content on your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL which occurs either because of defective materials, workmanship or manufacturing or as a result of the replacement or repair of the Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL in accordance with its warranty. Nintendo recommends backing up any saved data to an SD Card. Refer to your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL Operations Manual for details.

    • Data that can be transferred
      • Nintendo DSiWare
        Nintendo DSiWare and any related save data stored in the system memory will be transferred.

      • Nintendo eShop Account History and Balance
        The Nintendo eShop accounts of the two systems will be integrated into one, situated on the new system. The balances of the two accounts will be added together, and all previous downloads from both accounts will still be available.

      • Save data of pre-installed software
        Your friend list, photos in Nintendo 3DS Camera, Nintendo 3DS Sound files, Mii characters from Mii Maker, and StreetPass Mii Plaza data will all be moved to the target system.

      • Nintendo DS software settings
        Any settings related to Nintendo DS software e.g. Internet connection settings, will be transferred.

      • SD Card data
        This data is not transferred during the process; however, the data stored on the SD Card of the original console can be used once the transfer has been completed simply by removing the SD Card from the original system and inserting it in the new one.

    • Data that cannot be transferred

      The following is not transferred, and the corresponding data in the target system is also not deleted:

      • User information - excluding Nintendo DS software settings.
      • Internet Settings.
      • Parental Control restrictions.
      • Credit Card information.
    • How to perform the system transfer

      Please make sure your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL has the latest system update installed.

      You can see which version of the system software you have by accessing the System Settings and looking on the bottom right of the top screen.

      Please note: If your Nintendo 3DS does not have system software version 3.0.0-5E or later please Click Here for instructions on how to perform a System Update.

      Any photographs or sound files that you’d like to keep which are saved on the target system should be copied to the SD Card prior to transfer, or they will be deleted when the target system's memory is overwritten.

      Both Internet communication and local wireless communication are used during the transfer process. Please ensure that you perform this process in a location where both Nintendo 3DS systems can be placed near to each other and where they may both access the Internet.

      1. From the HOME Menu on both systems, select "System Settings", then "Other Settings"
      2. Tap "System Transfer", followed by "Transfer between Nintendo 3DS Systems"
      3. Read the Terms of Use, and then touch "I Agree"
      4. On the source unit, select "Send from this System", and on the target unit, select "Receive from a Nintendo 3DS System"
      5. Follow the on-screen instructions to carry out the transfer.
    • Can I transfer my Nintendo DSiWare software from my Nintendo DSi or Nintendo DSi XL to my Nintendo 3DS?

      A Message about the Nintendo DSi Shop

      In 2017 we plan to close the Nintendo DSi Shop. If you have any questions, please see our FAQ.

      We sincerely thank our loyal customers for supporting the Nintendo DSi shop, and wish to ensure they can continue to enjoy Nintendo DSiWare.

       

      Yes, this is possible after you perform a system update on your Nintendo 3DS system.

      To read more about system updates, please click here.

      To transfer your Nintendo DSiWare software to your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL, you will need an Internet connection and your original Nintendo DSi Shop account will have to be intact. You will need access to both your original Nintendo DSi or Nintendo DSi XL system as well as the new Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL.

      To learn how to connect your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL system to the Internet, please click here.

      Important: When transferring to a Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL, all save data from any Nintendo DSiWare will be deleted. Once you have transferred Nintendo DSiWare from a Nintendo DSi system to a Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL, you will not be able to move it back.

      Please note that, as well as your Nintendo DSiWare titles, the system transfer will allow you to transfer Nintendo Wi-Fi Connection settings and data such as photos and sound recordings. When you transfer your Nintendo Wi-Fi Connection settings and photos and recordings, any such data already on your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL system will be overwritten. If you wish to keep photos and recordings already on your Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL system, please move them to an SD Card before you begin the transfer. For more details, please see the eManual of the NINTENDO 3DS TRANSFER TOOL. To read the eManual, please tap the corresponding button in the application.

      To start the process, please download the Nintendo DSiWare application NINTENDO 3DS TRANSFER TOOL on your Nintendo DSi or Nintendo DSi XL. You can find this in the Nintendo DSi Shop. Ensure that the battery on each system is well charged, or plug in the power supply before starting the transfer. Then follow these steps:

      1. On the Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL system, tap System Settings, select OTHER SETTINGS, and then SYSTEM TRANSFER. Then touch TRANSFER FROM A NINTENDO DSi SYSTEM. Read the warning message about transferring data, then touch NEXT.

      2. Touch RECEIVE FROM A NINTENDO DSi SYSTEM.

      3. On the Nintendo DSi or Nintendo DSi XL system, open the NINTENDO 3DS TRANSFER TOOL from the Nintendo DSi Menu.

      4. Touch TRANSFER TO NINTENDO 3DS. Read the warning message about transferring data, then touch NEXT.

      5. Touch SEND FROM THIS SYSTEM.

      6. Touch the user name of the target Nintendo 3DS system.

      7. On the Nintendo 2DS, Nintendo 3DS or Nintendo 3DS XL system, touch YES to agree to the transfer.

      8. On the Nintendo DSi or Nintendo DSi XL System, select FULL TRANSFER to move all transferable data or select CUSTOM TRANSFER to choose the items you want to transfer.